Returns & Exchanges
At Www, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Our goal is to ensure your shopping experience is as stylish and stress-free as possible.
Initiate Your Request
Log into your Www account and visit the 'Order History' section to select the items you wish to return and receive a digital return authorization.
Pack Your Items
Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
Label and Ship
Print the prepaid shipping label provided in your email, attach it securely to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing